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Description
Full and part-time positions available!
Department: Branch Operations
Days of Work: M-F; Saturday morning rotation 9-12:00
Salary range minimum: $19.00/hour
Location: Rochester, MN
FLSA Status: Nonexempt
Schedule: Full time
Hours/Pay Period: 80
Remote Worker: No
Job Summary
The member service representative serves as a liaison between the member and the credit union. Responsible for providing account information, opening and closing of accounts, account ownership changes, purchase and surrender of certificates of deposit, IRAs, notary services, and other services as needed. Professionally handles the member's daily credit union needs. Serves as a backup in the teller and receptionist areas as needed.
Requirements
Qualifications Required
An Associate Degree AND at least one year of experience working in a financial institution; or a High School diploma or equivalent AND at least two years of experience in a financial institution.
Applicants must submit and successfully pass a pre-employment background test and drug screening as a condition of employment with Mayo Employees Federal Credit Union.
Qualifications Preferred
Professional, well-developed interpersonal skills; strong organizational and time management skills; the ability to work independently and as part of a team.
Why choose the Mayo Employees Federal Credit Union?
Our mission of caring for our members drives what we do every single day. Join our team and build your career in an environment where your work is valued, and you can make a difference in the lives of our members.
The Mayo Employees Federal Credit Union offers fantastic benefits, including:
Full Time|Part Time
Banking
$36k-44k (estimate)
03/31/2024
05/29/2024
mayocreditunion.org
LA CROSSE, WI
50 - 100
1933
Private
JORDAN D COFFEY
$10M - $50M
Banking
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Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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